Do you get energy from realising and optimising customer processes

Would you like to contribute as a process management consultant to the realisation of successful change projects at leading customers such as Heineken, ABN AMRO, COA, Stork Industrials, the Municipality of Amsterdam, various departments within the central government or in the healthcare sector that needs us so badly?

What will you do as a Process Improvement Consultant at IMPROVEN?

We are looking for inspired and talented consultants for our Process Improvement subject group. Within this role as Consultant Process Improvement, you have a broad perspective on processes and design variables. With your knowledge and experience, you will help organisations manage, improve and renew business processes; the interplay between people, systems and organisational structures.

Type of assignments

In our services, we use methodologies and disciplines such as Business Process Management, chain management, LeanSixSigma, digitisation and robotisation, Dynamic Case Management and Business Modelling.
Process Improvement supports organisations in translating ambitions into concrete results by designing, setting up and optimising (digitising) processes. We distinguish ourselves through our committed and pragmatic colleague consultants and we are not satisfied until the desired result has been achieved. For the customer, this leads to improved operations, customer service, customer experience and control.

This is where you recognise yourself?

A completed Bachelor/Master's degree preferably in Business Economics or Business Administration, possibly supplemented by a relevant postgraduate course
At least 3 years of relevant work experience preferably gained in a consultancy, a consulting firm or in a project-based environment
Knowledge of BPM, LeanSixSigma and digitalisation (robotisation is an advantage)
(SAFe)Agile, Prince 2 or Lean Six sigma certified
You are proactive, enthusiastic, customer- and result-oriented
Independent and grabs space to also take Improven to the next level
Guts, creativity, decisive and driven: you dare to advise customers
You speak and write excellent Dutch and English

This is what else you are looking for in a job

A substantively strong and versatile role with visible impact at leading customers
Lots of room for own initiative, professional development and growth
A regular employment With flexibility in hours and workplace.
A salary between € 3,5000, - and € 4,800, -; We will take your knowledge, experience and (growth) potential into account in our final offer.
28 holidays (on full-time basis)
Hybrid working: at the customer, in the office and at home
A professional, entrepreneurial, social and collegial working environment
Regular IMPROVEN benefits (including laptop/phone, pension and events), plus structural focus on knowledge sharing and professional development.
An active IMPROVEN community with sports activities, social events and knowledge sharing.
A professional culture in which quality is leading, entrepreneurship is encouraged and responsibility is trusted.
The opportunity to explore which form of contract best suits you.

Your team

Our team from Process Improvement specialises in Continuous Improvement with methodologies such as Lean Six Sigma, Kaizen, BPM and PDCA. We model and analyse our customers' processes (e.g. low code, agile apps cloud).

There is no ‘one size fits all’ solution. In any complex project, whether it is a new strategy, an implementation of an IT system or any other structural change, there is a common denominator: optimise processes and make them fit together.

We like to take the people at our clients through how our advice came about and how everyone can ultimately embrace the change during implementation. Therefore, it is important that you have strong communication skills and good presentation skills.

Building understanding and being understood is mutually essential.