Improven B.V. and Improven Search & Interim B.V.

Thank you for your interest in our website We attach great importance to protecting the personal data of our website visitors, business relations, job seekers and self-employed persons. Therefore, personal data is handled and secured carefully.

In this privacy notice, we will inform you about, among other things;

-The cases in which we collect personal data;

-The personal data which we process;

-The bases and purposes of processing operations;

-The retention periods, How long we keep certain data;

-The categories of recipients of your personal data;

-The way in which we use your secure personal data;

-Your rights you have in respect of your personal data and how to exercise them.

We encourage you to read this statement carefully.

This privacy statement was last updated on 17-09-2020.


Improven B.V. and Improven Search and Interim B.V. (hereinafter Improven/we/our/our) is the data controller within the meaning of the General Data Protection Regulation (hereinafter AVG).

In which cases do we collect personal data?

A personal data is any information about an identified or identifiable person. We collect your personal data in the following cases;

-During your visit to our website;

-When you leave your details on our website (e.g. via a contact form or e-mail);

-When you fill in or leave your details (e.g. through your business card) at our office;

-When applying for a position whether for Improven clients or not;

-In the context of a business relationship with Improven;

-When you otherwise register or are registered to use our activities and/or services.

What personal data do we process?

Depending on the purpose for which personal data is collected, we use the following personal data.

As a website visitor we will keep the following data from you;

-Data concerning the device you use to visit our website, e.g. IP address;

-Strictly necessary and voluntarily consented data collected on the basis of cookies and similar;

-Data voluntarily entered or left via our website (e.g. via the contact form)

As a jobseeker or self-employed person we will keep the following data from you;

-Contact details (name and address details, e-mail address, telephone number, etc.)

-Birth data, gender;

-Personal details and other information as provided in the CV (information about education, internships and work experience, etc.);-All data you share with Improven yourself through a cover letter, CV or otherwise;-Pass photo (if attached to the CV);

-Data on availability;

-Other information that is or may be relevant in the context of the assessment of suitability (such as references and certificates).

As a business relationship we may process personal data of data subjects working for companies/organisations we do business with. This may include the following data;

-Business contact details (name and address details, e-mail address, phone number);

-You may also provide us with personal data if you attend or have attended a meeting or event, which also takes into account certain preferences (e.g. dietary requirements at Roundtable sessions and/or master classes).

Bases and purposes personal data

We process your personal data for the following purposes;

-For the preparation, conclusion, execution and termination of agreements with clients on behalf of employees and self-employed persons;

-For job application activities of job seekers, employees and self-employed persons. Including the mediation to a job offer or an assignment. As well as the preparation, realisation, execution and termination of any employment contract, traineeship agreement or contract of assignment with Improven or for one of its clients within the framework of mediation.

-To handle personnel and payroll administration;

-To comply with laws and regulations (e.g. in corporate security, fraud prevention, etc.);

-For communication purposes where we can inform you about our services and activities.


In addition, we may also use your personal data to send you information about our products and services that you have requested from us by signing up for our newsletter. We will therefore only process your data in this case if you have given your consent. It is possible to unsubscribe from the newsletter at any time, which can be done via a dedicated link in the newsletter or by emailing us at

As a business relation of Improven, we may also contact you with regard to our own similar products or services which we believe may be of interest to you. Should you not appreciate this type of communication, you may unsubscribe from this which can be done via a dedicated link in the newsletter or by emailing


We use cookies on our websites. For more information about the cookies we use, please refer to our cookie statement.

Principles of processing

We may only use your data for purposes that have a legal basis. We process your personal data on the basis of one or more of the following bases;

-By virtue of the performance of a contract, personal data may be processed if this is necessary for the performance of a contract;

-Complying with a legal obligation, the processing of data necessary to fulfil a legal obligation;

-On the basis of your consent, data processing can only take place if you have given your consent to do so;

-By virtue of a legitimate interest, the processing of data necessary for the pursuit of legitimate interest.

Retention period

We will retain your personal data no longer than necessary to fulfil the purposes described in this privacy statement for which the personal data was obtained. Personal data are deleted depending on the category of personal data and Improven's legal obligations. Furthermore, we delete application data no later than four weeks after the application procedure. If you have given us permission to do so, we will retain this data for a longer period of up to one year. You can of course withdraw your consent at any time by sending an email to For Improven's job placement clients, please send the email to search&

Categories of recipients

We may disclose your personal data to third parties such as our clients, our suppliers and subcontractors providing services or performing assignments on our behalf, government agencies and other business relations. We provide your data in cases where we are required to do so, for example by a court order or court judgment. Insofar as these third parties process your data on Improven's behalf, they do so as processors. We have concluded a so-called processor's agreement with those third parties, regulating, among other things, security, confidentiality and your rights. If the nature of the assignment so requires, we may share the self-employed entrepreneur's personal data with the client based outside the Netherlands and/or outside the European Union. Improven has taken the necessary measures to ensure that the personal data transferred is adequately protected.

Security of your data

We make every effort to secure your personal data against unauthorised use. We have implemented the necessary security measures to prevent the loss, unlawful use or alteration of information we receive on our website. When we transfer or receive your data on our website, we always use the encryption technologies recognised as common standards within the IT sector. Due to SSL technology, when transmitting your personal data, all data entered by you are automatically encrypted. We use your data only for the purpose for which we receive it. Therefore, only those colleagues who need the data to perform their tasks are granted access to this data. Moreover, any employee working on an assignment will keep the data he or she receives confidential. Furthermore, we have established a procedure for reporting data breaches.

Your rights

We respect the fact that you have the right to review and correct your data, request the deletion of data and request the restriction of our use of your personal data. Therefore, with regard to your data, you also have a number of rights;

-The right of inspection including profiling: You have the right to know what personal data we process about you and to access that personal data. In addition, you have the right to obtain information about the existence of automated decision-making, including profiling. We do not currently use automated decision-making at Improven.

-The right of rectification: If your personal data is incorrect or incomplete, you have the right to ask us to update and complete it;

-The right to erasure of your data ("right to oblivion"): You can also ask us to delete or limit the use of your personal data. Please note that this right is determined by applicable law and may affect access to some of our services;

-The right to restrict processing: In certain cases, you have the right to obtain from us a restriction on the processing of your personal data;

-The right to object: Depending on the specific situation and the personal data being processed, you have the right to object to our processing of your personal data;

-The right to transferability: You have the right to obtain your personal data from us (in a structured, commonly used and machine-readable format), and you have the right to transfer that personal data to another controller;

-The right to withdraw consent: Where the processing of personal data is based on your consent, you have the right to withdraw your consent at any time;

-The right to complain: You have the right to lodge a complaint with a supervisory authority, such as the Personal Data Authority, if you believe that the processing of your personal data is in breach of regulations.

To exercise any of the above rights, please contact us at To prevent abuse, in doing so we may ask you to adequately identify yourself by contacting us via COPYID send a copy of a valid identity document. We recommend using the link provided for this purpose and masking your BSN as well as your passport photo when sending your identification. We will inform you of your request by e-mail within a month of receiving it.

Third-party websites

This statement does not apply to third-party websites connected to our website by links. This is because we cannot guarantee that these websites will handle your personal data reliably or securely. Always read the privacy statement of the website in question before using it, to ensure that they handle your data properly.

If you have any questions about this privacy statement, please contact us. For example, you can send us an e-mail to you can also contact us by phone at +31 (0) 88 276 3000 or by sending a letter to Improven B.V., attn: Privacy Officer Improven, Zonnebaan 9-21, 3542 EA Utrecht.

Right to complain

Of course, we are happy to help you if you have complaints about the processing of your personal data. Under AVG, you also have the right to lodge a complaint with the Personal Data Authority against such processing of personal data. You can contact the Personal Data Authority.

Changes to this privacy statement

In connection with the further development of our website, we may make additions or changes to this privacy statement. We therefore recommend that you reread this privacy statement from time to time.

Contact details

Improven B.V.
Zonnebaan 9-21 (U-Building)
3542 EA Utrecht

Tel: +31 (0) 88 276 3000

Chamber of Commerce: 66926866 Improven BV

Chamber of Commerce: 60975598 Improven Search & Interim BV