Risk culture and behaviour

The importance of a risk culture and behaviour

An organisational culture of integrity is indispensable for effective risk management and regulatory compliance. At IMPROVEN, we believe that risk culture and behaviour are the foundation of a robust GRC framework.

We help organisations strengthen soft controls such as leadership, openness and accountability. This creates a working environment where risks are more quickly recognised, compliance is carried throughout the organisation, and employees are motivated to do the right thing.

We support organisations in effectively aligning risk and compliance with their strategic goals. We do this by promoting an organisational culture of integrity, in which ethical action, transparency and accountability are central. We also strengthen governance, information management and social interactions within the organisation.

Our themes & services

Integrity means acting honestly, transparently and responsibly. It goes beyond rules: it is an attitude that reduces risk and strengthens trust - within teams and to the outside world. Integrity is at the heart of trust within an effective GRC policy.

IMPROVEN helps organisations embed integrity concretely and sustainably. Our support includes drawing up applicable codes of conduct and guidelines, providing risk training and awareness sessions and carrying out integrity and culture scans and setting up reporting procedures. In this way, we make integrity not a paper policy, but a living part of daily practice.

Fraud is deliberate deception for personal gain - from financial embezzlement to manipulation of data. It brings organisations financial damage, loss of trust and reputation, and often long-term consequences. A strong anti-fraud policy helps manage risks before they cause damage.

IMPROVEN supports organisations in setting up an integrated fraud strategy, based on risk analysis and awareness. Among other things, we help set up a fraud framework, perform and analyse data, provide training and awareness and support in incident investigations. Improven believes in a balance between control and culture: an organisational culture in which integrity is self-evident, and in which fraud is actively prevented and dealt with.

KYC and CDD are crucial processes to prevent financial crime - such as money laundering, corruption and terrorist financing. They enable organisations to identify risks, carefully screen customers and comply with laws and regulations.

IMPROVEN helps organisations set up, improve and future-proof their KYC and CDD processes. We do this by setting up smart digitalised and automated customer acceptance processes, providing training and awareness sessions. This is how we strengthen the resilience and agility of your organisation.

Soft controls are behaviour influencing factors that determine how employees deal with rules, dilemmas and responsibilities. Consider leadership, role model behaviour, feedback culture and psychological safety. These 'soft' elements are often decisive for the success of risk management, compliance and organisational change.

We support organisations in mapping, strengthening and embedding soft controls through culture and behavioural analysis, leadership development and coaching, dialogue sessions and ethical reflection as well as gamification and real-life cases. By actively developing soft controls, we create an organisation in which behaviour contributes to integrity, resilience and result orientation.