{"id":14447,"date":"2026-05-11T15:42:33","date_gmt":"2026-05-11T13:42:33","guid":{"rendered":"https:\/\/www.improven.nl\/?p=14447"},"modified":"2026-05-11T15:47:22","modified_gmt":"2026-05-11T13:47:22","slug":"ai-faalt-zelden-door-technologie-maar-bijna-altijd-door-data","status":"publish","type":"post","link":"https:\/\/www.improven.nl\/en\/nieuws\/ai-faalt-zelden-door-technologie-maar-bijna-altijd-door-data\/","title":{"rendered":"AI rarely fails because of technology - but almost always because of data"},"content":{"rendered":"<div id=\"text-200934551\" class=\"text geenpadding\">\n\t\t\n<p><strong><em>\u201cAccording to Gartner, 85% of all AI models and projects fail due to poor data quality or a lack of relevant data. Many companies train their (generative) AI models on incomplete, disorganised or outdated datasets, resulting in substandard results.\u201d<\/em><\/strong><\/p>\n<p>This observation is confronting, but for many CIOs and CDOs it is especially recognisable. The ambitions are great, the tools impressive - and yet real impact often fails to materialise. Not because AI doesn't work, but because the basics are missing.<\/p>\n<p>AI speeds up what is already there. If data is messy, AI mostly speeds up the mess.<\/p>\n\t\t\t<\/div>\n\t\n<div class=\"is-divider divider clearfix\" style=\"max-width:3000px;background-color:rgb(0, 150, 64);\"><\/div>\n\t<div id=\"text-2763634066\" class=\"text vinkje\">\n\t\t\n<h2><strong>Why AI projects are stalled<\/strong><\/h2>\n<p>In practice, Improven sees the same pattern recurring:<\/p>\n<ul>\n<li>AI is started when <strong>technology experiment<\/strong>, independent of strategy and processes<\/li>\n<li>Data quality and definitions are inadequate<\/li>\n<li>Ownership of data is diffuse<\/li>\n<li>The organisation is not included in the use and change<\/li>\n<\/ul>\n<p>The result: pilots not scaling up, models not trusted and employees dropping out. AI lingers on promise, not results.<\/p>\n<h3><strong>Improven's belief: data first, then AI<\/strong><\/h3>\n<p>Improven deliberately chooses a different order. <strong>Successful AI does not start with the model, but with the data.<\/strong> Our Data and AI proposition therefore focuses on the foundation of AI and data-driven working:<\/p>\n<ol>\n<li><strong>Data quality as a prerequisite<\/strong> We bring insight into data flows, definitions and quality and demonstrably improve them. No AI on polluted or fragmented data, but working from one clear truth.<\/li>\n<li><strong>Data strategy and governance before tooling<\/strong> Together, we determine what role data and AI play in organisational goals. With clear governance: who owns it, which rules apply, how do we ensure privacy, compliance and quality? In this, governance is not a brake, but an accelerator.<\/li>\n<li><strong>Structure and ownership<\/strong> Data only gets value when it is clear what it means and who is responsible for it. Improven helps organisations make that ownership explicit - across departments.<\/li>\n<\/ol>\n<h3><strong>Data management as missing link under AI<\/strong><\/h3>\n<p><strong>The often overlooked factor in AI success is strong data management.<\/strong> Companies want to \u2018do something with AI\u2019, but do not realise that you first have to get a grip on your data. Data management is more than managing databases; it is an overall picture of <strong>vision, organisation and discipline<\/strong> around data. And let that be just the link that makes innovation sustainable.<\/p>\n<h4><strong>Building blocks of data management:<\/strong><\/h4>\n<ul>\n<li><strong>Data strategy (direction)<\/strong> - Make sure there is a plan for the <strong>use of data<\/strong> in the organisation, linked to business goals. Which data is really important? Where are opportunities for value creation with data and AI? A clear data strategy prevents AI projects from becoming a <strong>wild guess<\/strong> become.<\/li>\n<li><strong>Data governance (agreements)<\/strong> - Define <strong>who<\/strong> for which is responsible and <strong>how<\/strong> decisions about data are made. For example, appoint a data owner per domain and make agreements on privacy and compliance. <strong>Clear governance<\/strong> means that there is oversight and steering so that everyone knows what can and cannot be done with data. Improven ensures that governance <strong>workable<\/strong> and \u201c<strong>with your feet in the clay<\/strong>\u201d is set up - no thick manuals in the cupboard, but concrete agreements that people can work with on a daily basis.<\/li>\n<li><strong>Data quality &amp; definitions (basics in order)<\/strong> - AI is as smart as the quality of its input. Data management includes the <strong>data cleaning, enrichment and monitoring<\/strong>. Important here is that core concepts are unambiguous: if the concept <em>\u201ccustomer\u201d<\/em> in the CRM means something different from what it means in the billing system, then you have noise. <strong>One source of truth<\/strong> is the goal, with clear definitions and metadata so that everyone talks about the same data and AI models learn the right patterns.<\/li>\n<li><strong>Continuous process (culture)<\/strong> - Good data management is <strong>not a one-off project<\/strong>, but an ongoing journey. Business strategies change, market data evolves, new data sources are added. That is why Improven helps organisations to <strong>embed data management as an ongoing process<\/strong> - e.g. through data stewards, periodic data quality checks and employee training. It is about cultivating a culture in which data is managed and improved as a strategic asset<\/li>\n<\/ul>\n<h3><strong>Why good data management makes all the difference<\/strong><\/h3>\n<p>Those who take their data management seriously build a head start. The reward is that AI does not remain stuck as a trial balloon, but grows into a <strong>structural value creator<\/strong>. Unlike organisations bogged down in loose experiments, companies with their data in order are able to <strong>Roll out AI more widely and achieve lasting results<\/strong>.<\/p>\n<p>With Improven's integrated approach - <strong>connecting business, data and IT<\/strong> - we ensure that AI initiatives do not founder on data quality or resistance, but are instead supported by a clear data compass. This is how we help organisations make the step from <em>\u2018we want something with AI\u2019<\/em> to <strong>\u2018AI that works\u2019<\/strong> - From hype to sustainable benefit through informed data management.<\/p>\n<h3><strong>Generative AI: sober, targeted and controlled<\/strong><\/h3>\n<p>Improven is decidedly realistic about generative AI. The technology offers opportunities, but it is not a panacea. That's why we follow one simple principle: <strong>goal before tool<\/strong>.<\/p>\n<p>We start with concrete use cases where generative AI really saves time or increases quality. Small, manageable and measurable. At the same time, we recognise the risks: hallucinations, bias, privacy and dependence on source data. We address these upfront - not afterwards.<\/p>\n<h3><strong>AI only works when people work with it<\/strong><\/h3>\n<p>Technology and data are just two sides of the coin. The third is people. Improven guides organisations in <strong>adoption, change and embedding in processes<\/strong>. Training, clear agreements and integration into daily work ensure that AI does not remain a loose experiment, but becomes part of how the organisation works and decides.<\/p>\n<h3><strong>From AI ambition to AI that works<\/strong><\/h3>\n<p>The Gartner figures make one thing clear: anyone serious about using AI needs to invest seriously in data. <strong>Grip on data, processes and people determines the success of AI.<\/strong><\/p>\n<p>Improven helps organisations exactly there. Not by selling AI, but by making it <strong>data foundation, governance and organisation<\/strong> in order. Thus, AI grows from hype to tool - and from experiment to structural value.<\/p>\n<p><strong>Improven helps organisations move from \u2018we want something with AI\u2019 to \u2018AI works for us\u2019.<\/strong><\/p>\n\t\t\t<\/div>\n\t\n\n\t<section class=\"section dark\" id=\"section_2012280732\">\n\t\t<div class=\"section-bg fill\" >\n\t\t\t\t\t\t\t\t\t\n\t\t\t\n\n\t\t<\/div>\n\n\t\t\n\n\t\t<div class=\"section-content relative\">\n\t\t\t\n\n<div class=\"row align-middle\"  id=\"row-2142185875\">\n\n\n\t<div id=\"col-676732460\" class=\"col medium-3 small-12 large-3\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\n\t<div class=\"img has-hover afgerond x md-x lg-x y md-y lg-y\" id=\"image_1913029292\">\n\t\t\t\t\t\t\t\t<div class=\"img-inner dark\" >\n\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"400\" height=\"400\" src=\"https:\/\/www.improven.nl\/wp-content\/uploads\/2021\/12\/banner_michelhoeijmans-5673.jpg\" class=\"attachment-large size-large\" alt=\"\" srcset=\"https:\/\/www.improven.nl\/wp-content\/uploads\/2021\/12\/banner_michelhoeijmans-5673.jpg 400w, https:\/\/www.improven.nl\/wp-content\/uploads\/2021\/12\/banner_michelhoeijmans-5673-300x300.jpg 300w, https:\/\/www.improven.nl\/wp-content\/uploads\/2021\/12\/banner_michelhoeijmans-5673-150x150.jpg 150w\" sizes=\"auto, (max-width: 400px) 100vw, 400px\" \/>\t\t\t\t\t\t\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\n<style>\n#image_1913029292 {\n  width: 100%;\n}\n<\/style>\n\t<\/div>\n\t\n\n\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n\t<div id=\"col-209584340\" class=\"col medium-9 small-12 large-9\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\n<h2>For more questions or information on this topic<\/h2>\n<a href=\"tel:+31613360721\" class=\"button white is-outline\" style=\"border-radius:99px;\">\n\t<i class=\"icon-phone\" aria-hidden=\"true\"><\/i>\t<span>+31 6 13 36 07 21<\/span>\n\t<\/a>\n\n\n<a href=\"mailto:michel.hoeijmans@improven.nl\" class=\"button white is-outline\" style=\"border-radius:99px;\">\n\t<i class=\"icon-envelop\" aria-hidden=\"true\"><\/i>\t<span>Michel Hoeijmans<\/span>\n\t<\/a>\n\n\n\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n<\/div>\n\n\t\t<\/div>\n\n\t\t\n<style>\n#section_2012280732 {\n  padding-top: 30px;\n  padding-bottom: 30px;\n  background-color: #163152;\n}\n<\/style>\n\t<\/section>","protected":false},"excerpt":{"rendered":"","protected":false},"author":14,"featured_media":14450,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"cybocfi_hide_featured_image":"","footnotes":""},"categories":[7],"tags":[],"class_list":["post-14447","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-nieuws"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.7 (Yoast SEO v27.7) - 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